Returns and Refunds Policy

Returns and Refunds Policy

We want you to be happy with your purchase from Lake Life Knits. If you’re not satisfied, you may request a return within 7 days of delivery.

Return eligibility

To qualify for a return, the item must be:

• Unworn, unused, and in its original condition
• Returned with any original tags or packaging
• Accompanied by proof of purchase or the order number

Please contact us at info@lakelifeknits.com before sending an item back. Returns sent without contacting us first may not be accepted.

Return shipping

Customers are responsible for return shipping costs. Original shipping charges are nonrefundable. We recommend using a trackable shipping service, as Lake Life Knits isn’t responsible for return packages that are lost or damaged in transit.

Refunds

We’ll inspect your return after it arrives and notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. Your bank or credit card provider may need additional time to process and post the refund.

Items returned used, worn, damaged, or outside the 7-day return period may not qualify for a refund.

Damaged or incorrect items

Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact us promptly at info@lakelifeknits.com with your order number and photos of the issue so we can make it right.

Questions

For return or refund questions, contact info@lakelifeknits.com.